Shipping policy
Shipping Policy
At Reshmi Dhaaga, we offer worldwide shipping so you can shop our women’s Eastern wear from anywhere in the world.
Worldwide Delivery
We ship orders internationally to most countries around the world.
Estimated delivery time: 7–10 working days.
Delivery times may vary depending on your location, customs clearance, weather conditions, public holidays, and the shipping carrier.
Order Processing
Orders are carefully checked, packed and prepared before dispatch.
Please allow 1–3 working days for your order to be processed and shipped.
Once your order has been dispatched, you will receive shipping information and tracking details where available.
Tracking Your Order
Once your order has been shipped, you may receive a tracking number by email or through the contact details provided at checkout.
You can use the tracking information to monitor the progress of your shipment.
Please note that tracking updates may take some time to appear after the parcel has been dispatched.
Customs, Duties & Taxes
For international orders, your country may charge customs duties, import taxes, VAT/GST, brokerage fees or other charges.
Unless otherwise stated at checkout, customs duties, taxes and other import charges are the responsibility of the customer.
Reshmi Dhaaga is not responsible for delays caused by customs authorities.
Delivery Delays
While we aim to deliver orders within 7–10 working days, delivery may occasionally take longer due to:
-
Customs clearance
-
Weather conditions
-
Public holidays
-
Shipping carrier delays
-
Incorrect or incomplete delivery information
-
Unexpected international shipping disruptions
If your order is delayed, please contact us and we will do our best to assist you.
Incorrect Shipping Information
Customers are responsible for providing the correct name, address, phone number and other required delivery information at checkout.
Reshmi Dhaaga is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
If a parcel is returned to us because of an incorrect address or failure to collect the parcel, additional shipping charges may apply for reshipment.
Lost or Missing Parcels
If your parcel appears to be lost or has not arrived within a reasonable timeframe, please contact us with your order number.
We will work with the shipping carrier to investigate the shipment and provide an appropriate resolution where applicable.
Contact Us
If you have any questions about your order or shipping, please contact Reshmi Dhaaga through our website's Contact Us page or using the customer-service details provided on our website.
Reshmi Dhaaga
Australia
Worldwide Delivery
Estimated Delivery: 7–10 Working Days